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    Frequently asked questions

    What is Moshi's return and exchange policy?

    At Moshi, we want you to be completely satisfied with your purchase. If you are not happy with your item, you can return or exchange it within 30 days of the purchase date. The items must be unworn, unwashed, and in their original condition with all tags attached. To initiate a return or exchange, please visit our Returns page and follow the instructions.

    How can I track my order?

     Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website. If you have any issues tracking your order, please contact our customer service team for assistance.

    What sizes do you offer?

    Moshi offers a wide range of sizes to accommodate different body types. Our size chart is available on each product page to help you find the perfect fit. If you have any questions about sizing, please feel free to reach out to our customer service team for personalized assistance.

    Do you ship internationally?

    Yes, Moshi ships to many countries around the world. Shipping fees and delivery times vary depending on the destination. You can find more information about international shipping on our Shipping page. If your country is not listed, please contact our customer service team to inquire about shipping options.

    How do I care for my Moshi clothing?

    To ensure the longevity of your Moshi clothing, we recommend following the care instructions provided on the garment's label. Generally, it is best to wash your clothing in cold water, use a gentle detergent, and avoid using bleach. Hang dry or tumble dry on low heat to maintain the quality of the fabric.

    About Us

    Moshi is more than just a brand; it's an emotion born from the fusion of our founders, Mohit and Shireen. Rooted in the ethos of crafting handmade clothing for men, Moshi seamlessly blends passion, style, and tradition. Moshi’s commitment to excellence lies in the art of tailoring, ensuring each shirt and kurta bears the mark of timeless craftsmanship.MOSHI Naturals is a movement towards celebrating heritage while embracing the freedom of modern expression.